About US
Here at Home Ice Jerseys, we believe world class jerseys should be available to everyone at wholesale prices. By working with leading distributors and shipping direct from the warehouse we are able to cut out middlemen and pass the savings on to you! Since customer satisfaction is our #1 goal, we offer a 100% satisfaction guarantee through our Home Ice Advantage program. If you have any concerns regarding your purchase, let us know and we will make it right!
Customers reviews
FAQ
Most frequent questions and answers
With our free shipping included on every item, packages typically arrive in about 14-21 business days after receiving the tracking code. However, many of our clients receive their products within 10-14 business days. Please be patient and keep in mind that shipping times can be a bit slower than usual due to the current pandemic.
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Q: How can I make sure I order the correct size jersey?
For your convenience we have a size chart available for all our products. Some merchandise dimensions may vary from the averages in the charts as well, so we cannot guarantee that any particular item will fit according to our sizing charts. If you have any questions about the sizing of a product, please contact us! We offer a no-hassle return policy on most of our products, so if you do happen to purchase the wrong size you may simply return any non-customized item in its original condition for an exchange or refund! Please note that all sales of customized items are final. We encourage you to visit our returns page for more details.
Although most customers never experience any problems with shipment it is possible that packages can be lost or damaged. If this happens to you please accept our apologies on behalf of the carrier. If you did not receive your order, we ask that you check around your property and in your mailbox. If order is shipped to apartment or condo, please always confirm with the office that they are not holding your package.
Please feel free to contact us if you are certain that the item was not delivered or if your item arrived damaged. We will file a claim with the carrier and repair, replace, or refund your purchase as efficiently as possible. You may use the enclosed returns shipping label at no additional charge if you need to return a damaged item.
Yes! If the jersey appears on our website, then it should be available for shipping. Unfortunately, we cannot guarantee that every item you request in your order will be available at the time we process your order. We update our inventory levels several times a day, but it is possible that an item will appear to be available after it has sold out. Please accept our apologies in advance if we are unable to complete your order due to a stock issue.
We will notify you by email if an item in your order is no longer available. Any remaining items in your order will be processed as described below. Please contact us if you do not receive a second confirmation email within five days of ordering. We can help you make an alternate. selection. Thank you for your understanding.
In order to offer these prices we needed to cut out all operating inefficiencies. If 2020 taught us anything, it is that there is no need for a store front when our customers can access us 24/7 from the comfort of their home. Because we drive volume, we can leverage our connections while improving vendor relations.
Yes! If the jersey appears on our website, then it should be available for shipping. Unfortunately, we cannot guarantee that every item you request in your order will be available at the time we process your order. We update our inventory levels several times a day, but it is possible that an item will appear to be available after it has sold out. Please accept our apologies in advance if we are unable to complete your order due to a stock issue.
We will notify you by email if an item in your order is no longer available. Any remaining items in your order will be processed as described below. Please contact us if you do not receive a second confirmation email within five days of ordering. We can help you make an alternate. selection. Thank you for your understanding.
Contact us! We work with countless distributors world wide. If you don’t see the jersey you want, send us a photo of the one your looking for and we will find it for you!We will notify you by email if an item in your order is no longer available. Any remaining items in your order will be processed as described below. Please contact us if you do not receive a second confirmation email within five days of ordering. We can help you make an alternate. selection. Thank you for your understanding.